Rising prices and daily living costs are making it harder for many people to manage their budget. Transport is one of the biggest costs, especially for those who use public transport like buses and the MRT every day. To help with this, the Singapore government has brought back the Public Transport Voucher (PTV) scheme in 2025.
This scheme gives a $50 voucher to help reduce transport expenses. The voucher is not given as cash. Instead, it can be used with an EZ-Link card or for buying a concession pass. The aim is to make sure that rising costs do not stop people from going to work, school, or other important places.
This support is small, but for those who need it, it can make a big difference.
Who Can Get the Voucher
This voucher is meant for people from low-income families. The scheme helps those who earn less and are struggling with higher transport costs.
If your family’s monthly income per person is $1,600 or less, you may qualify. The rule is clear so that only the people who really need help can get it.
If you already receive help from programs like ComCare, or if you live in rental flats, you will get a letter saying you’re eligible. You don’t need to apply. But if you don’t get this letter and think you qualify, you can still apply at your nearest Community Center (CC) or Community Club. The staff there will help you.
How and Where to Use the Voucher
This voucher is not in cash form. Instead, you load it onto your EZ-Link card or use it to buy a concession pass. This directly lowers your travel cost.
If you are a student, office worker, or an elderly person who travels for checkups or other needs, this voucher can save you money for 1 or 2 weeks of travel.
Even if only one member of a family gets the voucher, it still helps with the family’s total budget.
How to Apply for the Voucher
If you receive an eligibility letter, follow the steps in the letter to redeem your voucher. But if you do not receive a letter, you can apply on your own. Visit your nearest Community Center or Community Club.
Application Steps:
Step | Action |
1 | Carry your NRIC and proof of income |
2 | Fill the form at the community center |
3 | Submit the form with your documents |
4 | Staff will check your eligibility |
5 | If approved, you’ll get a notice to redeem your voucher |
The process is simple, and the staff will assist you. But remember, vouchers are limited. They are given on a first-come, first-served basis. So apply early.
How to Redeem the Voucher
Once your voucher is approved, you can redeem it in one of three ways:
Method | Where |
In person | TransitLink Ticket Office |
Kiosk | Use a TransitLink Kiosk |
Online | Through the SimplyGo app |
If you are good with smartphones, the SimplyGo app is the fastest way. If you prefer personal help, visit a kiosk or office. Always bring your NRIC and the approval letter when redeeming.
What to Do if You Don’t Get the Eligibility Letter
Sometimes, due to delays or postal issues, eligible people don’t get the letter. If you think you qualify, don’t wait. Go to the nearest Community Center or Club with your documents.
If your income has recently changed due to job loss or other reasons, you may now be eligible. It’s worth checking and applying if needed.
Apply Early Before Vouchers Run Out
Though the government has given good funding for this scheme, the vouchers are not unlimited. They are given on a first-come, first-served basis.
If you are eligible, apply quickly. This support is very useful for large families, senior citizens, and people who travel every day. It helps reduce transport cost and gives peace of mind knowing that support is available.
FAQs
What is the value of the voucher?
$50.
Can I get cash from the voucher?
No, it’s only for transport.
Where can I redeem it?
TransitLink Office, Kiosk, or SimplyGo app.
Do I need to apply?
Only if you don’t get an eligibility letter.
Is there a deadline?
No set date, but apply early before vouchers run out.